Giovanni Grosso

Accelerate customer business outcomes by leading design, proof of concept, implementation and migration of network solutions with Cisco Nexus 9K, Catalyst 9K, Catalyst 8500 and ASR1K.

Perform software risk analysis based on use case and hardware lifecycle, system firmware testing and certification, In-service software upgrades and baseline migration.

Deliver customer workshops and knowledge transfer on newly migrated NXOS and IOS-XE platforms.

HTTS data center R&S team is engaged with premier accounts and worldwide financial institutions, such as Nasdaq, JP Morgan, BofA, Wells Fargo, among others to Provide technical support for Datacenter routing and switching.

Applied analytical skills and technical knowledge to solve issues on LAN/WAN environments, by configuring and troubleshooting Layer 2 and layer 3 protocols such as STP, VPC, HSRP, OSPF, BGP, BFD, VXLAN/EVPN as well as hardware problems in Cisco platforms such as Nexus 7K, 9K, Catalyst 8500, and catalyst 9000.

Implementation of datacenter and service provider network solutions using Cisco Nexus and Juniper MX series. Projects include FirstNet, NJ, City of Fairlawn, OH, Kentucky Wired, KY, Kit Carson Internet, NM.

Configuration and deployment of Cisco N9K and Juniper MX for layer 2 and layer 3 technologies such as VPC, VRRP, OSPF, BGP, BFD, L3VPN.

Provide technical support for Day1 and Day2 route/switch issues, partner with vendor engineering to identify and resolve interoperability limitations and software defects, use case testing using packet generators.

Deliver customer workshops and knowledge transfer on newly migrated NXOS and Junos platforms.

Provide technical assistance for configuration issues on Ethernet and IP for Calix access products such as routers, switches, access points and Linux controllers.

Analyze, diagnose, and resolve network issues reported by customers and partners, served as a second tier of escalation, document case history and conducted follow up analysis.

Collaborate with other engineers, product managers, and vendors to identify root causes and solutions, recreated customer issue and test 3rd party equipment interoperability with Calix products.

Firmware testing and certification, in service software upgrades and window support.